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I wish Ms. Fontenot would have sought accurate information before leveling broad accusations and innuendo left and right in her Oct. 5 guest column. Her tone of condescension is offensive. Our volunteers, on the Shelter Bay Community board or directors and its committees give of their time and expertise to us. They deserve our support. Let me add my support for our hardworking staff.

I assume Ms. Fontenot studied Shelter Bay lease history before buying a home here and therefore knew to expect rent increases every ten years. All residents have been fully informed for a year to expect increas...